Senior/Staff Platform Engineer at VRChat

Join the VRChat Team! VRChat offers a unique, groundbreaking platform providing an endless collection of social VR experiences and empowering its robust community with creation tools. With over 250,000 worlds and growing, VRChat’s vision is to enable users to bring their imaginations to life and help shape the metaverse from anywhere in the world on any device. VRChat has successfully raised $100M to date, supported by investors such as Makers Fund, Anthos Capital, and HTC.

Our exceptional team includes talent from leading companies like Netflix, Twitter, Meta, Microsoft, Roblox, Google, Amazon, Unity, Spotify, Discord, Uber, eBay, Robinhood, Twitch, Zynga, and TikTok. Come and be part of this mission!

Job Overview

We are seeking a Senior/Staff Platform Engineer to enhance the reliability, performance, and scalability of our production platform. This role prioritizes operating robust infrastructure, improving observability, driving incident response, and applying data-driven reliability practices such as SLIs, SLOs, SLAs, error budgets, and DORA metrics. Essential database experience includes MongoDB, Elasticsearch, or Redis. Help us run and secure the platform that enables our users to connect and create their unique part of the VRChat universe. If you are passionate about keeping the behind-the-scenes machinery humming and finely tuned, this role could be an excellent fit for you. The position reports to the Head of Platform at VRChat. This Engineer will work closely with the IT and Engineering teams, as well as the heads of various functions, to plan and deploy infrastructure.

Duties & Responsibilities

• Operate and improve production infrastructure with a focus on reliability, security, performance, and cost efficiency.
• Define, measure, and enhance reliability using SLIs, SLOs, SLAs, error budgets, and DORA metrics.
• Build and improve monitoring, alerting, dashboards, logging, and incident response processes.
• Participate actively in incident management, root cause analysis, postmortems, and follow-up remediation.
• Automate infrastructure and operational workflows using modern Infrastructure as Code (IaC) and scripting tools.
• Collaborate closely with engineering teams to improve service reliability, deployment quality, and operational readiness.
• Transform ambiguous infrastructure, reliability, and operational problems into clear, scalable, and measurable solutions.
• Engage with backend codebases through code reviews, pull requests, and occasional feature or tooling work to build shared context with product engineering teams.

Experience, Skills & Qualifications

• 8+ years of experience in SRE, DevOps, Platform Engineering, or Infrastructure Engineering.
• Strong experience operating high-availability production systems.
• Experience with cloud or hybrid cloud environments and tools such as Terraform or OpenTofu.
• Strong knowledge of Linux, networking, automation, observability, and incident management.
• Strong communication skills and the ability to work effectively with both technical and non-technical stakeholders.
• Operational knowledge of databases such as MongoDB, Elasticsearch, or Redis.

Nice to Have

• Experience with AWS, including core infrastructure services, cost optimization, and multi-account architecture.
• Experience with Kubernetes, including networking, service discovery, ingress, and workload reliability.
• Experience with Cilium or other Kubernetes networking/security solutions.
• Experience supporting large-scale storage systems.
• Experience with CDNs, caching, distributed systems, or real-time platforms.

Benefits

• Work from anywhere! VRChat is a 100% remote company.
• Health Benefits.
• 401K for US & RRSP for Canadian Employees.
• Stock Options.
• Generous paid holiday schedule.
• Unlimited/Flexible vacation time.
• Paid parental leave benefits.

VRChat is an equal-opportunity employer, and we welcome applicants from all backgrounds. VRChat fosters a diverse, creative, and collaborative environment where anyone can contribute to any of the ongoing projects or direction of the roadmap at any time. If you are a passionate team player who wants to make an impact on a dynamic team, we would love to hear from you!

All job offers are subject to satisfactory referencing and background checks.