Senior Software Engineer - Workflow at Cloudbeds

What Makes Cloudbeds Unique

At Cloudbeds, we are revolutionizing the hospitality industry by building intelligently designed software that powers properties across 150 countries. Our platform processes billions in bookings annually, helping hoteliers, from independent properties to large groups, transform operations and elevate their commercial strategy. We achieve this with a completely remote team, fostering an environment where global innovators collaborate to create AI-powered solutions for hospitality's biggest challenges. Since our inception in 2012, we have been recognized as the World's Best Hotel PMS Solutions Provider and featured on Deloitte's Technology Fast 500 in 2024, yet we are just getting started.

How You'll Make an Impact

As a Senior Software Engineer on the Workflow Squad, you will be instrumental in designing, building, and operating product capabilities that enable Cloudbeds to support increasingly complex hospitality operations. This is primarily a backend product engineering role, involving work in PHP and Java across services, APIs, data, and event-driven systems. Occasional frontend contributions may also be required. You will own tasks from initial technical design through to production deployment, balancing immediate product delivery with the long term reliability and maintainability of the broader platform. You will collaborate closely with product and engineering partners to solve ambiguous problems and deliver simple, dependable experiences for our customers.

Our Workflow Squad

The Workflow Squad is responsible for developing product and platform capabilities that orchestrate business processes across Cloudbeds' various products and services. The team integrates with existing systems to create flexible, reliable experiences that cater to diverse customer needs. You will join a hands-on, product oriented group that prioritizes pragmatic architecture, clear ownership, maintainable code, and strong collaboration across Product, Design, Infrastructure, Security, and Engineering. The squad operates with an AI-first approach, utilizing Claude Code as the default starting point for implementation, with engineers owning the review and production of their shipped changes.

What You Bring to the Team

• Design, build, and operate customer facing backend services and product capabilities primarily using PHP and Java, with focused frontend contributions as needed.
• Construct reliable APIs, data models, integrations, asynchronous processes, and event driven services leveraging PostgreSQL, Kafka, REST, and gRPC.
• Take end to end ownership of changes across application code, service boundaries, infrastructure, and deployment configurations, from technical design through production operation.
• Work in an AI first manner, utilizing Claude Code as the initial implementation tool, and ensuring its output meets the same high standards for review, testing, and production as manually written code.
• Enhance scalability, resilience, performance, security, and maintainability across distributed systems that support critical customer operations.
• Assume ownership of observability, automated testing, release quality, production support, and incident response as part of the team's on call rotation.
• Collaborate closely with Product, Design, Infrastructure, Security, and other engineering teams to transform ambiguous requirements into pragmatic, reliable product solutions.
• Contribute as a senior individual contributor through architectural decisions, code reviews, pair programming, documentation, mentoring, and continuous improvement of engineering practices.

What Sets You Up for Success

• 5+ years of software engineering experience building, shipping, and operating production applications, with strong proficiency in PHP and/or Java.
• Strong software engineering fundamentals, including maintainable architecture, automated testing, debugging, performance, security, and operational reliability.
• Solid understanding of API design, relational data modeling, PostgreSQL, distributed systems, and asynchronous or event driven architecture.
• Hands on experience with Kafka or similar messaging and streaming systems, REST, gRPC, and service integrations.
• Experience owning cloud native delivery and operations, including Docker, Kubernetes, AWS, CI/CD, observability, and production incident response.
• A proven track record of owning complex work end to end, navigating ambiguity, and making pragmatic technical trade offs.
• Comfort working in a polyglot codebase and making focused contributions outside your primary backend stack when product needs dictate.
• Strong product sense and customer empathy, with the ability to translate business needs into simple, reliable product experiences.
• Hands on experience shipping production code with AI coding agents.
• Business level English fluency, with strong written communication and collaboration skills within a remote, globally distributed team.

Compensation

Depending on your skills and experience, your annual compensation will range between $130,000 and $175,000 USD. Please note that we offer high flexibility, and packages above this range will be considered. The salary is only for US based candidates.

Work Authorization

Applicants must be currently authorized to work in the location where the position is located without requiring visa sponsorship. At this time, Cloudbeds is unable to provide sponsorship for work visas.

What to Expect - Your Journey with Us

Behind Cloudbeds' groundbreaking technology is a team redefining what is possible in hospitality. We are a team of over 650 employees across more than 40 countries, bringing together elite engineers, AI architects, world class designers, and hospitality veterans to solve challenges others have not dared to tackle. Our diverse team speaks over 30 languages, united by a passion for innovation and travel. From pioneering machine learning breakthroughs to revolutionizing hotel operations, we are not just observing the future of hospitality, we are coding, designing, writing, and shipping it. If you are ready to collaborate with some of the brightest minds in tech, obsessed with leveraging AI to transform a trillion dollar industry, this is your opportunity to be part of something extraordinary. Learn more online at cloudbeds.com.

Company Awards

• Best All in One Hotel Management System | HotelTechAwards (2025)
• Overall 10 Best Places to Work | HotelTechAwards (2025)
• Most Loved Workplace® Certified (2024)
• Top 10 People’s Choice (2024)
• Deloitte Technology Fast 500 (2024)

Discover our Benefits

• Remote First, Remote Always
• PTO in accordance with local labor requirements
• Monthly Wellness Fridays - enjoy an extra long weekend every month
• Fully Paid Parental Leave
• Home office stipend based on country of residency
• Professional development courses in Cloudbeds University
• Access to professional development, including manager training, upskilling and knowledge transfer

Everyone is Welcome - A Culture of Inclusion

Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf blind, and deaf disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at [email protected]. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.