Software Engineer, Infrastructure - Self Managed Experience (SMX) at Camunda

About Camunda

Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives enterprises the control they need to move AI from pilots to production safely and at scale. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences.

Fully remote and global, Camunda is transforming into an AI-first organization built on its own platform. The company uses Agentic AI to automate, orchestrate intelligent processes, and elevate human contribution across every team. Camunda is named on GP Bullhound's Top 100 Next Unicorn list, is a 2025 Great Place to Work certified company, a Visionary in the 2025 Gartner Magic Quadrant for Business Orchestration and Automation Technologies, and ranked 3rd in Flexa's 2026 Most Flexible Companies.

About the Role

Camunda is hiring for Self-Managed Experience (SMX), the team responsible for making Camunda 8 deployable in a self-service way for customers who run their own infrastructure. SMX covers two areas of work: installation artifacts (Helm chart, Docker Compose, C8Run) and reference architectures and cloud infrastructure (AWS, GCP, Azure). This role sits primarily on the installation artifacts side, building, maintaining, and releasing the artifacts that ship Camunda 8 to every self-managed customer.

You will be fully embedded in that area day-to-day, but will work alongside the reference-architecture side of the team regularly. SMX is actively working toward enabling every engineer to review and contribute across both stacks over time. SMX is also shifting from a purely artifact- and ops-focused team toward one in which engineers bring customer judgment and product sense alongside technical depth. That means engaging directly with the teams closest to customers, including Support, Consulting, and Presales, and using that signal to help shape what the team prioritizes, not just executing a fully-specced ticket.

There is plenty of room to leave your own footprint: deployment automation, software and infrastructure testing, multi-region setups, and developer experience are all live areas of investment as the team matures from basic install toward full-lifecycle ownership (upgrades, backup and restore, disaster recovery).

What You Will Be Doing

• Build, maintain, and release C8 distribution artifacts for self-managed customers, including Helm Charts (Kubernetes), C8Run, and Docker Compose, along with their documentation.
• Improve the reliability and usability of deployment artifacts across the full customer lifecycle: installation, upgrades, and day-2 operations, not just initial deployment.
• Engage directly with internal customer-facing teams (Support, Consulting, Presales) to understand real deployment problems, and use that signal to help shape what gets prioritized, not just how it gets built.
• Collaborate with Development Teams, Product Management, QA, and Documentation to ship integrated, tested, and documented releases.
• Take part in the team's shared medic rotation and resolve engineering-level support cases, feeding learnings back into development.
• Contribute to the shared tooling (review, deployment, and test tooling) that SMX is building so other Camunda teams can adopt it, one of the team's current investment areas.

What Success Looks Like (First 3 Months)

• Take on your first medic rotation slot and support tickets to understand the stack, customer challenges, and deployment environments.
• Improve onboarding or documentation, turning your own ramp-up experience into concrete improvements.
• Contribute to artifact fixes, CI/CD enhancements, or test automation that strengthens release quality.
• Deliver structural improvement initiatives such as a feature request or a test/release improvement.
• Build working relationships with engineering, QA, and product peers, and start building context on the reference-architecture side of the team.
• Start forming your own view of a customer pain point from firsthand signal (support tickets, consulting feedback), not just from a ticket description.

What You Bring

• Ability and/or willingness to use the product, with genuine curiosity about the customer problem behind a ticket. Comfortable asking "should we build this" as well as "how do we build this."
• Strong expertise in building, operating, and maintaining Helm Charts; deploying applications on Kubernetes; implementing CI/CD pipelines with GitHub Actions; and managing infrastructure as code (e.g., Terraform).
• Ability to create clear technical documentation and communicate effectively across teams.
• A pragmatic and autonomous approach to programming and problem-solving.
• You thrive as a manager of one (you build it, you own it) and take pride in delivering maintainable, operable software.

Nice to Haves

• Experience running and operating on-prem or self-hosted software on Docker.
• Familiarity with Prometheus, Grafana, OpenTelemetry, or similar observability tools.
• Working knowledge of the Go programming language.
• Exposure to cloud infrastructure or infrastructure as code (Terraform, Crossplane), useful as SMX moves toward shared review capability across installation artifacts and reference architectures.

Compensation

Camunda offers competitive, fair, and transparent compensation. Salary ranges are location-based, with Standard and Major markets (global tech hubs) reflecting local competition. The Annual Total Target Cash (base salary plus 100% variable target, where applicable) shown below spans from the minimum in a Standard market to the maximum in a Major market. Final offers depend on skills, experience, and location, and Camunda typically hires in the first half of the range to allow room for growth:

• United States: $119,900.00 to $193,200.00
• United Kingdom: £75,300.00 to £123,800.00
• Singapore: S$148,900.00 to S$223,300.00
• Canada: C$127,300.00 to C$209,300.00

If you are based elsewhere, you will be hired via Remote.com (Camunda's global employer partner), and your Talent Acquisition Partner will provide a personalized Total Rewards Calculator after your first interview.

Equity

Camunda offers equity (where applicable) through its Virtual Stock Option Plan (VSOP).

Benefits and Perks

Camunda invests in your wellbeing, growth, and ability to connect, along with perks that support you no matter where you are based. Benefits are globally designed and locally delivered where applicable.

• Remote and Flexible: Work from anywhere with the setup that suits you, home office budget, co-working space support, and flexible time off to recharge when you need it.
• In Person Connection: Meaningful face time through the Annual Kickoff (Vienna in 2025, Madrid in 2026), team offsites, and Camundi Connection Budgets, including contributing to meetups while travelling and local gatherings with fellow Camundi.
• Health and Wellbeing: Locally tailored healthcare, Modern Health for global mental wellbeing, and the Live Well Lifestyle Spending Account (LSA), a flexible global benefit that puts you in control of your whole life, from staying active to caring for family, exploring personal passions, meaningful experiences, and investing in your financial wellbeing. The Live Well program launches in 2026 and scales to €1,000 annually from 2027.
• Financial Security: Retirement and pension plans (often with company contributions), plus life and disability insurance where relevant.
• Professional Growth: Up to $/€/£1,000 per year for self-driven learning: courses, certifications, books, you decide.

AI in the Hiring Process

Camunda may use AI tools to aid the screening of applications and during the interview process.

Equal Opportunity Employer

Everyone is welcome at Camunda, a celebrated component of the culture. Camunda strives to create an inclusive environment that empowers people, honours diverse cultures and backgrounds, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability, or any other protected characteristics under applicable law.