SharePoint Online Information Architect (Microsoft 365 Enterprise) at Applaudo

Applaudo is a technology services company with over 700 collaborators and 13+ years of experience building digital products for clients across the Americas. We are a Google Strategic Partner with a track record of delivering for airlines, sports franchises, financial services, and public sector clients. We are now entering a new chapter: platform-scale, AI-native growth powered by a dual engine of organic expansion and disciplined acquisitions across LATAM.

About You

You are a highly organized and detail-oriented professional with extensive experience in designing and managing SharePoint Online information architecture within Microsoft 365 enterprise environments. You are passionate about creating scalable, maintainable, and well-governed content structures that support operational efficiency and long-term business needs. You are comfortable translating complex technical governance concepts into practical solutions that enhance content organization, document management, and platform usability. You collaborate effectively with both technical and non-technical stakeholders, communicating architecture decisions, governance standards, and best practices in a clear and approachable manner. You thrive in environments where autonomy, structure, and consistency are highly valued. You are confident in making architecture recommendations, leading governance initiatives, and ensuring standards are implemented effectively across complex SharePoint Online ecosystems.

You Bring to Applaudo the Following Competencies

• 4-6 years of hands-on experience working with SharePoint Online within Microsoft 365 enterprise environments.
• Practical experience administering SharePoint Online site collections and structured content environments.
• Strong experience in designing and managing SharePoint Online information architecture, including content types, managed metadata, term stores, indexed columns, metadata schemas, and folder taxonomy structures.
• Experience designing governance structures for document management and content organization initiatives.
• Experience designing Power Automate workflows for governance reporting, operational visibility, and notification processes.
• Understanding of folder-path-based and metadata-based integration patterns.
• Experience validating migrated libraries, metadata consistency, and governance quality assurance activities.
• Ability to translate complex technical architecture decisions into business-friendly guidance for non-technical users.
• Strong written communication skills for governance and operational process documentation.
• Experience creating Content Governance Guides, Information Architecture Design Documents, or similar governance documentation.
• Professional English communication skills (written and conversational).

Nice-to-Have Competencies

• Microsoft 365 tenant administration experience.
• Basic Azure AD or Entra ID knowledge.
• Experience using PnP PowerShell or CLI tools for bulk operations and administration activities.
• Experience with Seismic or SAP BTP portal integrations.
• Microsoft 365 platform certifications such as Teams Administrator Associate or equivalent.

You Will Be Accountable for the Following Responsibilities

• Design and maintain SharePoint Online information architecture, including folder taxonomy, metadata schemas, content types, managed metadata structures, and confidentiality segregation standards.
• Define and validate governance standards for content organization and document management within SharePoint Online environments.
• Administer SharePoint Online site collections and support structured governance implementation activities.
• Analyze and leverage inventory data to support information architecture and governance decisions.
• Design Power Automate workflows for governance reporting, operational visibility, and notification processes.
• Validate folder-path-based and metadata-based integration patterns across connected systems and business workflows.
• Support validation and QA activities for migrated libraries, metadata consistency, and governance compliance.
• Conduct training sessions for business and marketing users on SharePoint governance structures and platform best practices.
• Lead IT and content steward handoff sessions to ensure governance continuity and operational alignment.
• Create and maintain Content Governance Guides, Information Architecture Design Documents, and related operational documentation.
• Translate technical architecture decisions into business-friendly guidance for non-technical stakeholders.
• Serve as the primary technical authority for SharePoint information architecture and governance decisions within the engagement.
• Collaborate closely with client SMEs and technical stakeholders to ensure governance standards are implemented consistently.