People Benefits & Compliance Associate at Applaudo

About the Role

As a People Benefits & Compliance Associate, you will be instrumental in delivering an exceptional employee experience. You will ensure compliance, accuracy, and operational excellence throughout the employee lifecycle. This role suits individuals who thrive in fast paced environments, demonstrating keen attention to detail, strong organizational skills, and a collaborative approach. You will support employees, coordinate benefits administration, maintain compliant HR documentation, and continuously enhance People Experience processes through standardization, automation, and operational excellence.

Your Competencies:

• Bachelor’s Degree in Human Resources, Business Administration, Psychology, or a related field is desired, or equivalent professional experience.
• 4+ years of experience in HR Operations, People Experience, HR Administration, Compliance, or Employee Relations.
• Proven experience managing employee lifecycle processes, including onboarding, offboarding, contract changes, and HR documentation.
• Demonstrated experience administering employee benefits and coordinating with external vendors and providers.
• Strong knowledge of labor compliance, HR documentation, and employee records management.
• Proficiency in HRIS platforms and Microsoft Office, including Advanced Excel.
• Familiarity with ISO 27001 documentation practices.
• Experience coordinating across HR, Payroll, Finance, Legal, IT, Procurement, and external stakeholders.
• Exceptional organizational, documentation, and process management skills.
• High attention to detail and the ability to handle confidential information with discretion.
• A continuous improvement mindset with an interest in automation and AI enabled operational processes.
• Fluent English proficiency.

Your Responsibilities:

• Coordinate all employee lifecycle processes, including onboarding, offboarding, contract changes, and essential documentation.
• Administer employee benefits programs, serving as the primary point of contact for all benefits related inquiries and vendors.
• Maintain complete, accurate, and audit ready employee records.
• Support compliance initiatives, audits, and documentation in alignment with internal policies and regulatory requirements.
• Provide timely support to employees and managers on HR policies, contracts, benefits, and administrative processes.
• Collaborate with Legal, Payroll, Finance, IT, Procurement, and external vendors to ensure seamless execution of People processes.
• Lead operational People Experience initiatives, internal communications, and process improvements.
• Identify opportunities to standardize processes, improve efficiency, and leverage automation and AI tools.
• Maintain operational documentation, procedures, and knowledge resources.
• Contribute to a positive employee experience through responsive, accurate, and compliant HR operations.