VIP & Institutional Sales at Binance

About Binance

Binance is a leading global blockchain ecosystem, operating the world's largest cryptocurrency exchange by trading volume and registered users. We serve over 300 million people across more than 100 countries, distinguished by our industry-leading security, transparency in user funds, high-speed trading engine, deep liquidity, and a comprehensive portfolio of digital asset products. Our core mission is to expand financial freedom and access globally.

About Binance VIP & Institutional Team

As the world's largest digital asset exchange by trading volume, the Binance VIP and Institutional team provides specialized digital asset solutions tailored for VIP clients and institutional partners. We collaborate closely with a diverse range of market participants, including individual traders, high frequency trading (HFT) and proprietary trading firms, hedge funds, asset managers, family offices, market makers, brokers, and investment banks. Join our team and help build a portfolio of clients alongside Binance, working alongside top industry colleagues. If you thrive in a fast paced and high pressure environment, we encourage you to apply!

Responsibilities

• Acquiring and developing trusted relationships with a portfolio of major global institutional and VIP clients.
• Expanding existing customer relationships through consistent communication and a deep understanding of their needs.
• Establishing key customer service processes and systems, defining management protocols, and tracking the status of crucial clients.
• Analyzing user behavior, identifying unmet needs, generating key customer analysis reports, and collaborating across departments to deliver optimal customer service solutions and product feedback.

Requirements

• Proven sales experience in customer acquisition or origination, with a clear record of achieving sales KPIs.
• Familiarity with the use of CRM tools.
• Demonstrated ability to work autonomously within a sales team, with experience collaborating with regional sales teams and hosting events to onboard new customers.
• 3-10 years of working experience in sales and client services, preferably with an international financial background in areas such as banking, investments, or FX sales.
• Experience managing a client portfolio that includes institutional clients, High Net Worth individuals, proprietary trading firms, private bank customers with brokers, futures institutions, or commercial banks.
• Strong communication skills, flexibility in various situations, excellent relationship maintenance abilities, and proven success working under pressure.
• A genuine passion for the crypto industry; prior industry experience is an advantage.
• Fluency in both English and Arabic is mandatory for coordinating with overseas partners and stakeholders.

Why Binance

• Shape the Future of Finance: Collaborate with world-class talent within a user-centric global organization that promotes a flat structure.
• Challenging Environment: Tackle complex projects in a fast-paced and innovative setting with significant autonomy.
• Growth Opportunity: Thrive in a results-driven environment offering continuous learning and career advancement.
• Perks: Competitive salary and company benefits.
• Work Model: We offer a remote-first, work from home arrangement (though this may vary based on the specific nature of the role and team).

Binance is committed to being an equal opportunity employer. By applying, you confirm you have read our Candidate Privacy Notice. Please note that we utilize artificial intelligence (AI) tools to support parts of our hiring process, such as resume review and response analysis. These tools assist our recruitment team but do not replace human judgment; final hiring decisions are made by humans. For more information on data processing, please contact us.

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