Sr Analyst Technical Internal Control at Empower

At Empower, our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We offer a flexible work environment and fluid career paths, encouraging and celebrating internal mobility. We recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we are committed to creating a welcoming and inclusive environment, with associates dedicating thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

The Sr. Analyst, Technical Internal Control Coordinator is a vital part of the Enterprise Process & Internal Control team. This role is responsible for supporting the maintenance and administration of Internal Control Over Financial Reporting (ICOFR) and SOC 1 IT controls. Key responsibilities include coordinating annual updates to IT narratives and in-scope IT inventories, supporting control onboarding and testing documentation, assisting with BlackLine task administration, and ensuring all control documentation is complete, accurate, and ready for internal testing. The role may also involve assisting with testing activities as needed.

Essential Functions

• Coordinate the annual IT narrative refresh process, including sending requests and reminders, tracking completion, and following up with control owners.
• Maintain and update the inventory of in-scope IT systems, applications, and other relevant assets supporting ICOFR and SOC 1 IT control scope.
• Assist with onboarding new IT controls by preparing and completing control onboarding templates and supporting documentation, which includes AI testing enablement.
• Populate and maintain testing templates, evidence request materials, and related documentation to support internal testing cycles.
• Review narratives, inventories, and control documentation for completeness, accuracy, and adherence to internal documentation standards.
• Assist with BlackLine task administration and user support.
• Prepare trackers, status updates, and other reporting to support management visibility into annual refreshes, inventory updates, onboarding activities, and testing readiness.
• Coordinate with control owners, testers, and management to resolve documentation gaps and follow up on open items in a timely manner.
• Assist with internal control testing and issue follow-up on an as-needed basis.
• Perform related duties as assigned.

Qualifications

• Bachelor's degree or equivalent work experience.
• 4 or more years of experience in internal controls, audit support, compliance, IT operations support, or a related field preferred.
• Working knowledge of ICOFR, SOC 1, and IT general controls concepts preferred.
• Experience with BlackLine, Microsoft Excel, and documentation or workflow management tools preferred.
• Strong organizational skills, attention to detail, and the ability to manage recurring deadlines and follow-up activities.
• Strong written and verbal communication skills with the ability to work effectively with control owners and internal stakeholders.
• AI enabled testing experience is a plus.
• CISA certification or progress toward certification is a plus.

This job description is not intended to be an exhaustive list of all duties, responsibilities, and qualifications of the job. The employer has the right to revise this job description at any time. You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description. You may be required to perform other duties that are not included in this job description. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason. We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.