Senior Product Manager at Dandy

About Dandy

Dandy is a leading technology company revolutionizing the dental industry, valued at over $400B. Supported by top-tier venture capital, Dandy's mission is to modernize and simplify every aspect of dental practice operations globally through innovative technology. We are developing the core operating system for dental offices worldwide, providing clinicians and their teams with cutting-edge tools, innovation, and unparalleled support to enhance their practices, empower their staff, and improve patient care.

About the Senior Product Manager Role

Dandy is actively seeking a Senior Product Manager to spearhead the strategic direction, development, and continuous optimization of our practice-facing software. This critical role is integral to our international expansion efforts, focusing on delivering robust software tools and streamlined workflows that enable dental practices globally to manage their operations efficiently. You will be responsible for key aspects of practice account management and interaction with Dandy’s core services. The Senior Product Manager will collaborate closely with cross-functional teams, including engineering, design, finance, operations, sales, and customer service, to create intuitive, scalable, and compliant software solutions that exceed the expectations of practice owners and their staff. This high impact position demands a balance between delivering an exceptional user experience and achieving operational excellence, directly contributing to customer success and Dandy’s global business growth.

Key Responsibilities

• Own the Practice Software Vision & Roadmap: Define and execute a multi-year strategy for Dandy’s practice-facing tools, ensuring reliability, scalability, and seamless user experiences across daily operations.
• Deliver Seamless Practice Experiences: Build intuitive, transparent, and user-friendly software that simplifies complex tasks, earns customer trust, and reduces friction for practice staff.
• Collaborate Across Functions: Partner with engineering, product design, finance, legal, sales, and customer operations to align on product priorities, requirements, and execution.
• Ensure Accuracy & Compliance: Work with finance and legal to ensure financial and practice-facing systems meet tax, healthcare, regulatory, and audit standards across geographies.
• Optimize for Growth: Support flexible practice workflows, new revenue models, flexible payment options, and feature expansions into new markets.
• Modernize Our Infrastructure: Evaluate and implement integrations with payment processors, practice management systems (PMS), tax engines, and external service providers.
• Leverage Data to Improve Systems: Track user engagement, product performance, and financial metrics to identify trends, eliminate friction, and drive strong business and customer outcomes.

Required Qualifications

• Product Management Expertise: 4+ years of dedicated product management experience, preferably in B2B SaaS or building software for practice management.
• Technical Fluency: Ability to engage closely with engineering teams on system architecture, API design, data flows, and third-party integrations.
• Customer Obsession: A deep understanding of the daily lives of practice owners and office staff, coupled with a strong advocacy for their success and a commitment to designing products that simplify their work.
• Cross-functional Leadership: Demonstrated capability to manage complex stakeholder needs across business, technical, and operational teams effectively.
• Strong Analytical Skills: Proficiency in working with performance metrics and operational data to diagnose problems and inform product decisions.
• High Bias for Action: A proactive approach to moving quickly, navigating ambiguity, resolving blockers, and consistently delivering measurable value.
• Excellent Communication: Talent for translating intricate user needs and technical requirements into clear, actionable product specifications.

Bonus Qualifications

• Experience building software within B2B, healthcare, dental, or practice management domains.
• Familiarity with payment gateways, ERP systems, billing platforms, or regulatory compliance frameworks.
• Proven experience in building software solutions that facilitate global expansion.

Benefits & Compensation

For full time positions, Dandy provides a comprehensive suite of best in class, inclusive benefits, thoughtfully customized for each country of operation. Typical local benefits packages include: healthcare, dental coverage, mental health support, parental planning resources, robust retirement savings options, and generous paid time off. This ensures all team members are fully supported regardless of their location.

The compensation for this role is between $190,000 and $223,600 USD. Additionally, Dandy offers Equity and a Bonus component. Actual compensation will be determined by factors such as the candidate’s location, skills, qualifications, and relevant experience. Please note that the listed compensation range applies specifically to candidates working within the United States; compensation for candidates located outside the U.S. will be adjusted regionally.

Equal Opportunity Employer

Dandy is a proud equal opportunity employer dedicated to fostering a diverse and inclusive culture. We celebrate authenticity and are committed to non-discrimination based on race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, veteran status, citizenship, immigration status, or any other legally protected characteristics. We fully comply with the Americans with Disabilities Act (ADA) and strive to create an accessible, inclusive workplace. Accommodations for interviews or any related questions are readily provided upon request.

Data Privacy Notice

By applying for this position, you acknowledge and consent to Dandy collecting, storing, and processing your personal information for recruitment purposes, in compliance with our Privacy Policy and GDPR regulations. You retain the right to access, rectify, or request the deletion of your data at any time by contacting our Privacy Requests team.