Senior People Generalist at VRChat

Join the VRChat Team!

VRChat offers a first-of-its-kind, game-changing platform providing an endless collection of social VR experiences, empowering its robust community with creation tools. With over 250,000 worlds and growing, VRChat's vision is to enable users to bring their imaginations to life and shape the metaverse from anywhere in the world on any device. VRChat has successfully raised approximately $100M with support from investors like Makers Fund, Anthos Capital, and HTC. Our diverse team includes talented individuals from companies such as Netflix, Twitter, Meta, Microsoft, Roblox, Google, Amazon, Unity, Spotify, Discord, Uber, eBay, Robinhood, Twitch, Zynga, and TikTok. Come and join the mission!

Role Overview & Team Impact

This role is for an individual committed to operational excellence and moments that truly define a company's functionality: a well-executed performance cycle, an insight that shifts a leader's decision-making, or an employee feeling valued due to thorough follow-through. You are proficient across all aspects of the work. You can navigate challenging conversations with a manager in the morning and build a contextualizing dashboard in the afternoon. You care deeply about the employee experience within a remote, globally distributed team and are hands-on with tools that help HR functions scale while maintaining a human touch. You will serve as the operational backbone and data layer of the People function. Operationally, you set a high standard for meticulous detail. You'll partner closely with the Head of People, owning a broad scope independently while discerning when to involve others.

As our Senior People Generalist, you'll be a trusted partner to managers and a coach to team members throughout their entire employee lifecycle. You own the infrastructure and programs that ensure the People function operates effectively every day.

What You'll Own

Manager and Team Member Partnership

• Be a day-to-day partner for managers across the company on people-related questions, team dynamics, and coaching needs.
• Partner with the Head of People on employee relations across the team, exercising case-by-case judgment on who leads. As a general guide, you will lead on standard situations (performance concerns, interpersonal friction, accommodation questions, manager-team dynamics) while the Head of People leads on more complex cases or those involving senior team members.
• Coach managers and team members through difficult conversations and various people matters that arise.

People Operations

• Own our core people processes end-to-end: onboarding, offboarding, benefits administration, compliance documentation, and HR systems. Build and maintain the infrastructure that ensures smooth operations.
• Identify and implement workflow automations and AI tools that create significant leverage and resolve problems across People functions.
• Own internal communications for People programs, policy updates, and initiatives, and leverage change management expertise when processes evolve.

People Programs and Enablement

• Own the operational layer of our performance cycles: setup, timelines, and completion tracking.
• Build valuable manager enablement resources that managers actively utilize and serve as the first point of contact for daily people questions.
• Own employee engagement end-to-end: survey administration, data analysis, and surfacing clear insights from the data. Help drive measurable change based on employee feedback.

People Analytics and Reporting

• Build and maintain people dashboards and trackers covering essential People data.
• Produce insight-led summaries from data; help us understand the 'why' behind the numbers, not just what they indicate.
• Provide support to Recruiting when needed on coordination and enhancing the candidate experience.

What You Bring

• 5 to 7 years of progressive HR experience in a generalist, HRBP, or hybrid HRBP / People Ops role.
• Sound judgment in employment law and employee relations fundamentals.
• Comfort owning an HR / People Operations tech stack.
• Strong analytical skills, with fluency in spreadsheets and reporting tools.
• Strong written communicator, comfortable creating scalable documentation.
• Hands-on, day-to-day experience using AI tools in your HR work.
• Experience supporting globally distributed teams across multiple employment models and regions.
• Fast and iterative; comfortable presenting a V1 to stakeholders and refining it subsequently.
• Empathetic and decisive; thoughtful in weighing tradeoffs, confident in the decisions made.
• Earns trust through consistent follow-through.
• Genuinely aligned with our work philosophy: bold enough to experiment, willing to engage in healthy debate and then commit fully, collaborative by default, and motivated by tangible outcomes.

Nice to Have

• Background in gaming, social platforms, creator economy, or VR/AR, with bonus points if you understand that the product IS the community.
• A genuine track record of fostering belonging across a diverse, global workforce.
• You've spent time in VRChat, or you're curious about social VR and its impact on human connection.

Benefits

• Work from anywhere! VRChat is a 100% remote company.
• Health Benefits (Health Insurance)
• 401K for US & RRSP for Canadian Employees (401(k) / Retirement Plans)
• Stock Options (Equity/Stock Options)
• Generous paid holiday schedule.
• Unlimited/Flexible vacation time (Unlimited PTO)
• Paid parental leave benefits (Paid Parental Leave)

VRChat is an equal-opportunity employer, and we welcome applicants from all backgrounds. VRChat fosters a diverse, creative, and collaborative environment where anyone can contribute to any of the ongoing projects or direction of the roadmap at any time. If you’re a passionate team player who wants to have an impact on a dynamic team, we’d love to hear from you! All job offers are subject to satisfactory referencing and background checks.