Senior Manager, Technical Program Management at GitLab

About GitLab

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

An Overview of This Role

We are looking for an experienced Sr Manager, Technical Program Management to lead a team of TPMs in our Engineering org. Our R&D PMO is a new team within GitLab Engineering, so this is a great opportunity to help build out a new function and define the future of Program Management at GitLab. This individual will be responsible for leading a team of TPMs of varying levels, all working on different areas of the Product. The Sr. Manager, Technical Program Management will work closely with Product and Engineering leadership to ensure that TPMs are assigned to high priority programs and that they are successfully delivering results for customers. In addition to managing a team, this leadership position will also contribute to the long term operational success of the R&D organization by partnering with leaders to develop new planning cadences and other improvements to our ways of working.

What You Will Do

• Responsible for directly managing GitLab team members performing in the role of Technical Program Manager. Lead and mentor a team of Technical Program Managers, including providing regular feedback to foster their growth and ensure their success.
• Responsible for staffing requirements for the PMO, in partnership with the Director of Technical Program Management and the Product and Engineering Leadership groups. Align TPM team resourcing and assignments with the company business objectives.
• Create and maintain program management standards for elements including program documentation, project plans, status reports, post-mortems as well as a team direction north star; work to continuously improve and iterate on these processes.
• Create and maintain a long term strategy and vision for the Program Management function, in alignment with broader company goals. Develop and expand upon the job family, CDF, and long term hiring and growth objectives for the Technical Program Management function.
• Build strong relationships with cross functional stakeholders including Engineering, Product, Security, and GTM teams.
• Identify and mitigate risks, resolve conflicts, and remove obstacles for the Technical Program Management team to ensure timely program delivery.
• Establish and track key performance indicators (KPIs) for programs and team members and hold the team accountable for meeting commitments.
• Lead strategic planning with direct influence over staffing decisions, project timelines, and planning stakeholders.
• Demonstrate leadership as expected of Managers across GitLab and embody our CREDIT values in your work.

What You Will Bring

• Prior experience as a people manager and as an IC TPM, ideally in a position of seniority
• Ability to prioritize and delegate work effectively
• Proven track record of successful collaboration with internal and external stakeholders
• Experience developing and executing on strategic team development plans
• Ability to coach others on driving cross functional product driven initiatives, without direct control of the programs
• Proven ability to position oneself and the team as trusted partners and thought leaders
• More information about the Sr Manager Job Family is available in our handbook.

About the Team

Our Technical Program Management function is relatively new to GitLab; we are building out a PMO that is centralized within Engineering and looking for strong TPMs that are interested in developing a newly formed PMO and standardizing on best practices for the business. You can learn more about the PMO in our handbook page.

How GitLab Supports Full Time Employees

• Benefits to support your health, finances, and well being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you are excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines

GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status, or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.