Senior Product Designer at Camunda

About Camunda

Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives enterprises the control they need to move AI from pilots to production, safely and at scale. Trusted by over 700 organizations worldwide, including 9 of the top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences. Fully remote and global, we are in the middle of something bigger: transforming into an AI-first organization, built on our own platform. We use Agentic AI to automate, orchestrate intelligent processes, and elevate human contribution across every team. Named GP Bullhound’s Top 100 Next Unicorn list, and 2025 Great Place to Work certified. Visionary in the 2025 Gartner® Magic Quadrant for Business Orchestration and Automation Technologies, ranked 3rd in Flexa's 2026 Most Flexible Companies. We are growing fast and looking for top talent to join our team. If you want meaningful work, visible impact and put something genuinely rare on your CV, keep reading.

About the Role: Mission

Own the experience of everything customers and agents use without a UI: the public API, CLI, SDK, and configurations. Make it fast to get to production and trustworthy once there, and make it the interface of the future for agents.

Time split

• 30% Strategy - Own the overall headless experience across products, making it the interface agents prefer to work with, held to a consistently high design bar. This includes defining and evolving API and developer-experience conventions (patterns, consistency, error handling, documentation standards). You will treat agent-facing surfaces (MCP servers, tool descriptions, schemas, CLI output) as designed products, not by-products of the API. You will also define how we measure agent experience (agent task success rate, error recovery rate, tool-call efficiency) and test designs with agents as well as with people. You will set the standard for how agents discover, call, and recover from errors in our APIs and tools. This requires collaboration with Product, FDE, Marketing, and Legal on topics that touch the headless experience. You will align with the UI/UX product designer so UI and headless feel like one product, maintaining shared terminology, patterns, and journeys. Finally, you will enable builders with tools, training, and guidance, and provide feedback on epics.
• 70% Initiative work - Co-own assigned initiatives with the PM. Own the headless customer journey and experience of each initiative, from first API call to production operation. Focus on Time to First Production and Production Confidence. You will design the agent journey inside each initiative: how an agent builds, runs, and operates the solution on a user's behalf, including recovery when a call fails.

Level

Senior. The role combines hands-on initiative work with shaping principles that outlast any single initiative. If the scope grows toward setting direction across teams, we will revisit Principal.

What You Will Do

• Own the headless experience as one product with clear ownership and a real design bar.
• Shorten the path from first API call to running in production.
• Build confidence that teams can trust the API in operation.
• Design for agents as first-class users, alongside humans.
• Keep one experience together with the UI/UX product designer at the seam between UI and headless.
• Enable builders so API design quality does not depend on one person.

Expected outcomes (first 6 to 12 months)

• A clear definition of what