Senior Cashiering Associate at Alpaca

About Alpaca

Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. As a licensed financial services company, we serve hundreds of financial institutions across 40 countries, including broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, managing over 10 million brokerage accounts. Our global team of 400+ diverse professionals thrives working from anywhere in the world, spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond. We are deeply committed to open-source contributions and fostering a vibrant community while enhancing our award-winning, developer-friendly API.

We are proud to be backed by $400 million in funding from top-tier global investors such as Portage Ventures, Spark Capital, Tribe Capital, and Y Combinator.

We are searching for passionate individuals who align with our core values - Stay Curious, Have Empathy, and Be Accountable - to contribute to Alpaca's rapid growth.

Your Role: Senior Cashiering Operations Associate

Alpaca is seeking a Senior Cashiering Operations Associate to take full ownership of client money movement across ACH, domestic and international wires, RTP, checks, and internal journals. This role is responsible for ensuring timely, accurate, and compliant cash processing. You will play a key role in strengthening operational controls, reducing risk, and driving process quality. You will operate with a high degree of independence, exercising sound judgment on complex and high-risk transactions, and serving as a key partner to custodians and banking partners. The ideal candidate possesses deep money-movement expertise, a control-first mindset, and clear ownership of outcomes in a fast-paced fintech environment.

Ops Control Framework & Oversight Responsibilities:

• Own and continuously strengthen controls across all money movement workflows, ensuring strict adherence to firm policies, regulatory expectations, and data privacy standards.
• Review, validate, and approve client money movement requests, including ACH, wires, RTP, checks, and journals, in line with firm policies.
• Process and release transactions accurately and within established service level agreements.
• Reconcile daily cash movements, deposits, and settlement activity to guarantee accurate posting.
• Monitor and resolve exceptions, returns, rejects, and transaction discrepancies.
• Serve as the primary operational point of contact for custodians and banking partners.
• Prepare and review daily and monthly operational reports, including transaction coding oversight.
• Maintain precise documentation and case tracking within Salesforce and internal systems.
• Ensure unwavering adherence to regulatory requirements, internal controls, and data privacy standards.
• Proactively identify operational risks and escalate suspicious or high-risk transactions appropriately.
• Support audits, reporting requirements, and special projects as needed.
• Partner with Operations, Compliance, Risk, and Technology teams to design and implement necessary process improvements.
• Train and coach internal teams, contributing to playbooks, standard operating procedures, and onboarding materials for cashiering workflows.

What You Bring:

• A Bachelor’s degree in Finance, Business, Economics, or a related field, or equivalent professional experience.
• A minimum of 5+ years of experience within financial services, brokerage operations, banking, or cashiering.
• Direct experience processing money movements including ACH, wires, checks, journals, and RTP is preferred.
• Experience interacting with custodians, clearing firms, or correspondent banks.
• Strong command of operational risk management and fraud controls.
• A high level of attention to detail and accuracy in all tasks.
• Clear, confident written and verbal communication skills with both internal stakeholders and external partners.
• The ability to work independently, effectively prioritize competing demands, and escalate issues with complete context and recommended solutions.
• Series 7 or additional FINRA licenses are preferred.

Preferred Experience:

• Experience with portfolio accounting or broker-dealer systems.
• Familiarity with the fintech or high-growth environments.
• Prior ownership of SOP frameworks, control structures, or audit support for cash/money movement operations.
• Experience mentoring or training operations team members.

Core Competencies:

• Detail Orientation
• Action & Ownership Mindset
• Strong Risk Awareness
• Clear Communication
• Responsiveness & Follow-Through
• Cross-Functional Collaboration
• Confidentiality & Professional Judgment
• Alignment with Alpaca’s company tenets: Stay Curious, Have Empathy, Be Accountable

How We Take Care of You:

• Competitive Salary & Stock Options
• Health Benefits
• New Hire Home-Office Setup: One-time USD $500
• Monthly Stipend: USD $150 per month via a Brex Card

Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.