Salesforce Consultant at Applaudo

Are you a Salesforce Consultant with hands-on experience in delivering scalable CRM solutions that support business growth and operational efficiency? You take ownership of implementations, configurations, and optimizations, ensuring solutions are aligned with both technical and business needs. At Applaudo, we are seeking a professional who brings a consultative mindset, capable of understanding business processes, identifying improvement opportunities, and translating requirements into effective Salesforce solutions.

You should be comfortable working directly with clients, providing expert guidance, and building strong relationships while consistently delivering high-quality results. If you thrive in collaborative environments, working closely with stakeholders to design, implement, and enhance Salesforce functionalities, and are proactive, detail-oriented, and committed to continuous improvement, then this role is for you.

Competencies You Bring to Applaudo

• 3+ years of experience as a Salesforce Consultant.
• 4+ years of experience in technical implementations.
• Strong knowledge of Salesforce Sales Cloud and Field Service (Field Service Lightning).
• Proven experience in CRM process design and implementations.
• Ability to communicate effectively with clients and provide consultative Salesforce solutions.
• Strong analytical and problem-solving skills to deliver optimal solutions.
• Strong communication skills in English (written and conversational).
• Excellent client relationship management skills.

Nice to Have

• Sales Cloud Consultant Certification.

Your Responsibilities Will Include

• Design, build, and deliver tailored Salesforce solutions that are aligned with specific business requirements.
• Collaborate closely with stakeholders to define, improve, and implement CRM processes.
• Proactively recommend new features and enhancements to optimize Salesforce platform usage.
• Support the continuous improvement and evolution of the Salesforce platform.
• Perform day-to-day administration, troubleshooting, and maintenance of Salesforce environments.
• Ensure data integrity, reporting accuracy, and overall system reliability.
• Build and maintain reports, dashboards, and data structures to support actionable business insights.
• Collaborate with cross-functional teams to ensure the successful delivery and adoption of Salesforce solutions.