Institutional Product Solutions Senior Specialist at Binance

About Binance

Binance is the world's leading blockchain ecosystem, powering the largest cryptocurrency exchange by trading volume and registered users. More than 300 million people across over 100 countries trust Binance for its industry leading security, transparent user fund handling, high speed trading engine, deep liquidity, and broad portfolio of digital asset products. Binance's offerings span trading and finance, education, research, payments, institutional services, Web3 functionality, and more. By harnessing the power of digital assets and blockchain, Binance works to build an inclusive financial ecosystem, advance the freedom of money, and expand financial access worldwide.

Role Overview

We are seeking an experienced professional to lead product operations and commercial enablement for our institutional product suite. This role works closely with Product, Business Development, Sales, Client Services, Compliance, Legal, Risk, and Operations teams to drive product readiness, client engagement, go-to-market execution, and long term operational excellence.

The ideal candidate pairs strong product operations discipline with the ability to support institutional client conversations, communicate product value propositions, and collaborate with business development teams on strategic pitching and solutioning. Bilingual English and Mandarin capability is required to coordinate with overseas partners and stakeholders.

Responsibilities

• Lead operational readiness and ongoing support for institutional products, ensuring processes, controls, documentation, and internal coordination are in place.
• Partner with Product and cross functional stakeholders to support product launches, enhancements, and lifecycle management.
• Work closely with Business Development teams to support institutional client pitches, product positioning, and solution discussions.
• Translate product capabilities into clear client facing value propositions, pitch materials, FAQs, and enablement content.
• Support institutional sales discussions by explaining workflows, product features, operational considerations, and implementation requirements.
• Coordinate across Product, BD, Operations, Legal, Compliance, Risk, and Client Services to ensure timely execution and issue resolution.
• Monitor product and operational performance, identify gaps, and drive process improvements to enhance client experience and internal efficiency.
• Maintain internal documentation, operating procedures, training materials, and launch checklists for institutional products.
• Gather client and internal stakeholder feedback to inform product improvements and operational enhancements.
• Track key metrics related to product adoption, client onboarding, operational performance, and service quality.
• Act as a bridge between commercial and product teams to ensure market feedback is reflected in execution priorities.

Requirements

• 8+ years of experience in product operations, product enablement, institutional business support, solutions engineering, or related roles in financial services, fintech, or digital assets.
• Strong understanding of institutional clients and their needs across trading, financing, yield, custody, settlement, or related product areas.
• Experience supporting or participating in institutional client pitches, commercial discussions, or solution based selling.
• Ability to communicate product value propositions clearly to both internal and external stakeholders.
• Strong cross functional coordination skills with experience working across Product, BD/Sales, Operations, Compliance, Legal, and Risk.
• Proven ability to manage product readiness, operational processes, documentation, and stakeholder alignment.
• Strong analytical and problem solving skills, with attention to detail and execution discipline.
• Familiarity with digital assets, institutional workflows, and operational and control considerations is strongly preferred.
• Bilingual English and Mandarin is required to coordinate with overseas partners and stakeholders.

Why Binance

• Shape the future with the world's leading blockchain ecosystem.
• Collaborate with world class talent in a user centric global organization with a flat structure.
• Tackle unique, fast paced projects with autonomy in an innovative environment.
• Thrive in a results driven workplace with opportunities for career growth and continuous learning.
• Competitive salary and company benefits.
• Work from home arrangement (the arrangement may vary depending on the work nature of the business team).

Equal Opportunity

Binance is committed to being an equal opportunity employer. We believe that a diverse workforce is fundamental to our success. By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.