Engineering Manager, Growth at Buffer

About Buffer

Buffer creates social media and brand-building software for small businesses, creators, and individuals. Their mission is to provide essential tools that help small businesses get off the ground and grow. Through exceptional customer service and uplifting content, Buffer helps customers believe they can succeed and do good along the way.

Buffer is a fully distributed team that has always aimed to do things a little differently. Since the early days, the company has focused on building one of the most unique and fulfilling workplaces by rethinking many traditional practices. Buffer defaults to transparency, so you can read all about their metrics, successes, and failures on their Transparency Dashboard.

The team is united by Buffer's values and hires and works from all over the world. Buffer strives to create a diverse and inclusive work environment and is building a culture where underrepresented groups are welcome and can flourish. The team travels to work together in person once or twice per year, and those events are highly encouraged to build deeper connections among the small team.

About the Role

You will lead engineering for Growth at Buffer across both product and marketing surfaces. The work spans acquisition, activation, and retention, connecting how people discover Buffer, decide to sign up, and whether they stay. Buffer is looking for someone who wants to stay close to the details, from where a customer gets stuck in a flow to the technical decisions that shape how it works.

You will help the team decide which problems to solve, what to try first, and how to tell if things got better for customers. You will partner closely with Product, Design, Marketing, and Data to shape technical direction, create space for engineers to do their best work, and build a culture of ownership and continuous improvement.

What You'll Do

• Support engineers through regular coaching, clear feedback, and meaningful career conversations.
• Shape priorities with Product, Design, and Marketing, bringing your own point of view and grounding decisions in customer needs and data.
• Stay close to technical decisions and product details. Help the team build clear, accessible, responsive experiences, and help judge when to keep refining and when to ship and learn.
• Help connect customer insights, product changes, and measurement so the team understands whether the work is helping.
• Help shape how the team builds with AI, through your own experiments and by helping the team develop good judgment and systems to work with AI effectively.
• Contribute to the wider Engineering team through hiring, shared practices, and improvements to how the team works.

What We're Looking For

• Experience managing engineers, with the ability to talk concretely about helping people grow, giving feedback, and addressing performance concerns.
• Cares about how software feels to use. You notice unnecessary steps, unclear interactions, and details that get in someone's way. You can walk through something you helped build and explain the choices, compromises, and things you left out.
• Strong engineering background with comfort getting into technical details, whether reviewing code, exploring an architecture, building a prototype, or helping someone work through a difficult trade-off.
• Ambitious about what can be built with AI. You use it in your own engineering work to take on bigger problems, know how to steer it, check its work, and make the calls that need your judgment. You help the engineers you lead do the same.
• Communicates clearly in writing, takes ownership, and works well with people across different disciplines and time zones.
• Understands how a product helps a business grow, from how customers find it to why they pay for it and keep using it. This may have been learned through growth work and experimentation, growing a product as a founder, or on an early stage team.
• Has a personal connection to making and sharing things, such as writing a newsletter, sharing work online, building a side project, or running a small business. A big following is not required.

Hiring Process

• Express interest by sharing your LinkedIn profile and resume, plus a short note about what interests you in the role and why you think it could be a good match.
• If the team wants to explore the fit further, they will reach out to learn more about you.
• Interviews include a conversation with a member of the hiring team, meeting the hiring manager, getting to know teammates and peers, and meeting the CEO.
• The final stage is a two day paid collaboration period designed to mimic a real work project.

Perks and Benefits

• Competitive salary with a formula that adjusts to cost of living and experience.
• Work remotely and live and work wherever you are happiest and most productive.
• Four day workweeks with a flexible, meeting free fifth day for overflow tasks or personal time.
• Health insurance for all team members, international or US.
• $1,000 home office setup stipend.
• Growth mindset fund with extra money each year for learning and development.
• New laptop or PC from day one and every 3 years after.
• Unlimited free books, with a free Kindle and digital or audio books.
• AI tools stipend.
• Flexible time off with no set limits.
• Savings plan with 3% company match.
• Profit sharing when the company does well.
• 16 weeks of fully paid family leave for all parents.
• Family support fund stipend for each child.
• Working smarter stipend for a coworking space or coffee shop treats.
• Six week fully paid sabbatical after every 5 years with Buffer.

Compensation: $179,100 to $235,361, plus equity.