Cloud Field Engineer at Canonical

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with over 1200 colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing.

We are hiring a Cloud Field Engineer for our team. This role is home-based and open to applicants worldwide. You will help global companies embrace the latest private cloud infrastructure, Linux and cloud-native operations, and open-source applications. Our team applies expert insights to real-world customer problems, enabling the enterprise adoption of Linux Ubuntu, OpenStack, Kubernetes, and a wide range of associated technology. This role has very diverse responsibilities.

Team members act as Linux and cloud solutions architects for our customers, designing private and public cloud solutions to fit their workload needs. They are cloud consultants who work hands-on with technologies by deploying, testing, and handing over solutions to our support or managed services team at the end of a project. They are also software engineers who use Python to develop Kubernetes operators and Linux open-source infrastructure-as-code. This role is ideal for developers who enjoy solving customer problems through architecture, presentations, and training.

What Your Day Will Look Like

• Work across the entire Linux stack, from kernel, networking, and storage, to applications.
• Work in Python to design and deliver open-source code.
• Architect cloud infrastructure solutions like OpenStack, Kubernetes, Ceph, Hadoop, and Spark either On-Premises or in Public Cloud (AWS, Azure, Google Cloud).
• Coach and develop your colleagues where you have insights.
• Grow a healthy, collaborative engineering culture in line with the company values.
• Work from the comfort of your home.
• Global travel up to 25% of time for internal and external events.

What We Are Looking For In You

• University degree in Computer Science or related software engineering expertise.
• Sound knowledge of cloud computing concepts & technologies, such as Kubernetes, OpenStack, AWS, GCP, Azure, Ceph, etc.
• Practical knowledge of Linux and networking.
• Intermediate to Advanced level of Python programming skills.
• A dynamic person who loves to jump into new projects and interact with people.
• A demonstrated drive for continual learning.
• Excellent communication and presentation skills (English).
• Great organizational skills and reliably follow up on commitments.
• (Optional) You speak a second language.

What You’ll Learn

• OpenStack and Kubernetes infrastructure.
• Linux Ubuntu and networking knowledge.
• Wide range of open-source applications and skills.
• Work directly with customers in a range of different businesses.
• Real-life and hands-on exposure to a wide range of emerging technologies and tools.

What We Offer You

Your base pay will depend on various factors including your geographical location, level of experience, knowledge, and skills. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven quarterly bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Fully remote working environment - we’ve been working remotely since 2004!
• Personal learning and development budget of USD 2,000 per year.
• Annual compensation review.
• Recognition rewards.
• Annual holiday leave (40 days per annum, including public holidays and our All Company holiday periods).
• Maternity and paternity leave.
• Employee Assistance Programme.
• Opportunity to travel to new locations to meet colleagues at ‘sprints’.
• Priority Pass for travel and travel upgrades for long-haul company events.

About Canonical

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT, and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.