Sales Director North America at Cloudbeds

About Cloudbeds

At Cloudbeds, we are doing more than just building software; we are transforming the hospitality industry. Our platform empowers hotels across more than 150 countries, handling billions of dollars in annual bookings. From cozy boutique properties to large hotel groups, we provide a unified platform that helps hoteliers optimize operations and elevate their commercial strategies by integrating with hundreds of partners. We operate as a completely remote team, allowing you to collaborate with global innovators to build AI-powered solutions that address hoteliers' most pressing challenges.

Since our inception in 2012, Cloudbeds has been recognized for excellence, most recently receiving top honors at the 2026 HotelTechAwards for Best Hotel Management Software and being named to Deloitte's Technology Fast 500 again. But we are just beginning our journey.

Role Overview: Sales Director

As a Sales Director, you will take on a vital role in fueling Cloudbeds' growth. This position requires leveraging your extensive network and deep understanding of both the mid-market and Enterprise hotel sectors to drive substantial Annual Recurring Revenue (ARR) and expand our brand presence. Your proficiency in hospitality technology will be critical as you cultivate relationships, foster partnerships, and establish Cloudbeds as the premier solution for independent properties.

This is a hunter role, meaning your primary focus will be acquiring new clients and delivering accurate sales forecasts to sales leadership. Our Group Sales Team partners with some of the world's most ambitious hospitality businesses. Your day could involve consulting with a large independent property to help it stand out against global chains, attending a tech conference to exchange insights with industry leaders, or advising founders of an emerging alternative accommodation brand on global scaling strategies. Throughout this role, you will deepen your network among hotel groups, management companies, and consultants while advocating for our unified platform covering revenue, reservations, distribution, and marketing. As a fast-growing player in the mid-market, we seek entrepreneurial thinkers comfortable challenging the status quo. You will collaborate cross functionally with Marketing, Support, Product, and Partnerships to ensure we deliver optimal solutions, balancing client advocacy with business viability. Ultimately, we want you to enjoy the process because transforming hotel technology should be as exciting as the industry itself.

What You Will Bring to the Team

• Develop and execute a comprehensive strategy to serve independent hotels and groups, pinpointing opportunities to boost revenue and grow Cloudbeds' market footprint.
• Successfully meet sales forecasts to ensure Cloudbeds achieves its ambitious targets.
• Conduct outstanding virtual client presentations.
• Act as a brand ambassador by representing Cloudbeds at major industry events, building rapport with potential clients and key influencers.
• Provide insightful feedback from the field to sales leadership, product, and marketing teams.
• Develop strong relationships post sale (note: this is distinct from Account Management) that result in satisfied clients and valuable referrals.

Skills that will make you successful:

• Five or more years of experience as a top performing sales professional, utilizing a highly consultative approach.
• A deep understanding of the mid-market hotel ecosystem, backed by a proven track record of successfully selling technology to independent hotels and groups, and driving ARR growth.
• Expertise in hospitality technology coupled with a genuine passion for enabling hotel success.
• Exceptional business acumen and sophisticated negotiation skills.
• Demonstrated ability to build sales pipelines independently, without reliance on BDR or SDR support.
• Proficiency with Salesforce CRM and experience managing long term sales pipelines.
• Excellent communication and active listening abilities.

Bonus Skills to Excel:

• In depth knowledge of Property Management System (PMS) technology.
• Direct experience within the hospitality or lodging industry.
• Multilingual abilities are highly advantageous at Cloudbeds!

Work Authorization

Please note that candidates must currently be authorized to work in the location where the position is based without requiring visa sponsorship. At this time, Cloudbeds is not able to provide sponsorship for work visas.

Life at Cloudbeds

Your Journey With Us

Behind Cloudbeds' groundbreaking technology is a team committed to redefining possibilities in hospitality. We comprise over 650 team members operating in more than 40 countries. We bring together elite engineers, AI architects, world-class designers, hoteliers, and hospitality veterans to solve challenges others have hesitated to tackle. Our diverse global team speaks over 30 languages, united by a common language: a passion for innovation and travel. From pioneering advancements in machine learning to revolutionizing hotel operations, we are not merely observing the future of hospitality; we are coding, designing, writing, and shipping it. If you are ready to collaborate with some of the brightest minds in tech who are passionate about using AI to transform a trillion dollar industry, this is your opportunity to be part of something extraordinary. Learn more online at cloudbeds.com.

Cloudbeds Awards

• Winner - Hotel Management Software | HotelTechAwards (2026)
• Overall 10 Best Places to Work | HotelTechAwards (2026)
• Overall Top 10 Hotelier's Choice | HotelTechAwards (2026)
• Finalist - Property Management Systems (PMS) & Channel Managers | HotelTechAwards (2026)
• Most Loved Workplace® Certified (2024)
• Deloitte Technology Fast 500 (2024)

Our Benefits

• Remote First, Remote Always
• Paid Time Off (PTO) in accordance with local labor requirements
• Fully Paid Parental Leave
• Home office stipend based on country of residency
• Professional development courses offered through Cloudbeds University
• Access to professional development opportunities, including manager training, upskilling, and knowledge transfer.

Everyone is Welcome - A Culture of Inclusion

Cloudbeds is proud to be an Equal Opportunity Employer that champions the diversity present within our global team. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, veteran status, disability status, or other legally protected characteristics. Cloudbeds is dedicated to the full inclusion of all qualified individuals. As part of this dedication, Cloudbeds ensures that persons with disabilities receive reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is required to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or email [email protected]. Cloudbeds will provide an American Sign Language (ASL) interpreter when needed as a reasonable accommodation for the hiring process.

For Staffing and Recruiting Agencies

Our Careers Site is intended solely for individuals seeking employment at Cloudbeds. Staffing or recruiting agencies, or individuals being represented by an agency, are not authorized to use this site or submit applications. Any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes or applications.