IT and Security Support Analyst at OpenZeppelin

About OpenZeppelin

OpenZeppelin is the security standard that onchain finance is built on. Founded in 2015, the mission is to accelerate the world's transition to an open financial system, built on open standards and secured by rigorous research. The open source Contract Libraries have facilitated over $35 trillion in onchain value and are used by 10 of the top 10 tokenized money market funds and 9 of the top 10 stablecoins by market cap.

The company combines AI native security tooling with deep research and a decade of audit expertise to support leading institutions and crypto native teams shaping the next generation of digital assets, including DTCC, Fidelity, Coinbase, Uniswap, Aave, and the Ethereum Foundation, across the full secure development lifecycle.

Note: Always refer to OpenZeppelin's official job page for the most accurate information about open roles, since third party job sites sometimes post inaccurate information.

The IT and Security Team

OpenZeppelin is a leader in blockchain security, providing cutting edge security audits and services to top Web3 organizations. The Security and IT team plays a critical role in safeguarding infrastructure, ensuring compliance, and enabling the distributed team with secure and efficient IT solutions.

What You Will Be Doing

Security and Compliance Support

• Assist in managing security tools, including endpoint security such as MDM solutions like Jamf or Intune.
• Support the implementation of security policies and procedures.
• Help with internal security audits and compliance documentation.
• Monitor system access and assist in enforcing security controls.
• Participate in incident response activities and learn best practices for handling security incidents.

IT Operations and Support

• Help with onboarding and offboarding processes, including provisioning accounts and setting up workstations.
• Provide technical support for remote employees, troubleshooting basic IT and security issues.
• Maintain IT assets and document configurations.
• Assist with integrations, automations, and basic scripting tasks where applicable.

Growth and Learning Opportunities

• Work closely with senior engineers to gain hands on experience in IT security and compliance.
• Receive mentorship and training in security best practices, cloud security, and compliance frameworks.
• Contribute to internal security awareness initiatives.

Requirements

• 1 to 3 years of experience in IT or security related roles (help desk, IT support, sysadmin, security analyst, etc.).
• Basic knowledge of cloud platforms such as AWS and Google Workspace, plus security tools.
• Basic knowledge of security and configuration controls for AI tools such as Claude, Claude Code, ChatGPT, and Codex.
• Some experience with IT administration, endpoint security, or identity and access management.
• Understanding of security best practices and a willingness to learn more about SOC 2, ISO 27001, and compliance frameworks.
• Good problem solving skills and the ability to work in a remote first team.
• Strong written and verbal communication skills.

Nice to Have

• Hands on experience with MDM solutions such as Jamf, Intune, or others.
• Understanding of networking fundamentals (firewalls, VPNs, DNS).
• Certifications such as CompTIA Security+, Google IT Support, or AWS Cloud Practitioner.
• Exposure to security tools such as SIEM, EDR, or vulnerability scanners.
• Passion for cybersecurity and an eagerness to grow into a more senior role.

Interview Process

The interview process takes place on Google Meet and tends to consist of the following stages:

• Recruiter Interview (30 minutes)
• Hiring Manager Interview (60 minutes)
• Team Interview (30 minutes)
• Leadership Interview (30 minutes)
• Paid work trial (up to 20 hours of paid work)
• Reference checks

Benefits

• Meet teammates at company gatherings around the world.
• Enjoy the flexibility of fully remote work.
• Take the time you need with flexible time off.
• Grow your family with 8 weeks of paid leave for primary caregivers, 4 weeks for secondary caregivers, and a one time $3,600 baby bonus.
• Build your ideal home office with up to $500 in equipment support.
• Stay covered with medical insurance.
• Keep growing with learning and development opportunities.
• Get a monthly stipend for your preferred co-working space.

OpenZeppelin is an equal opportunity employer and values different perspectives. The company is committed to building a diverse workforce, including but not limited to gender, race, sexual orientation, religion, national origin, and other characteristics that make each person unique.

Use of AI in the Recruiting Process

As part of the recruitment process, OpenZeppelin may use automated tools, including artificial intelligence, to assist in reviewing applications and assessing candidate qualifications. These tools support the People team by identifying relevant skills and experience and are not used to make decisions solely by automated means. All hiring decisions involve human review. Personal data provided as part of an application will be processed in accordance with OpenZeppelin's Data Privacy Notice. For questions about the recruitment process or to request human review of an application, contact [email protected].